Privacy

OVERVIEW OF THIS PRIVACY POLICY

This website and privacy policy is the property of Ellie Lou Photography. This privacy policy relates to information collected through this website, by email or when you contact Ellie Lou Photography, and sets out what happens to any personal data that you share with Ellie Lou Photography. Ellie Lou Photography reserves the right to make changes to this policy at any time. The latest version is published on this page.

WHAT DATA WE COLLECT

We may collect the following information:

Name and contact information including email address and information provided to us when you communicate with us for any reason.
Information that you provide by filling in forms on our website, such as when you register to receive information or contact us via the Contact page.
Website usage data, including details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data and other communication data.
Other information relating to special offers.
Other information relevant to client enquiries.

HOW WE USE THIS DATA

Collecting this data helps us understand what you are looking for from Ellie Lou Photography, enabling us to deliver products and services. Specifically, we may use data:

To contact you in response to a specific enquiry.
To provide you with information requested from us relating to our products or services.
To provide information on other products which we feel may be of interest to you, if you have consented to receive such information.
To customise this website and improve the products and services we provide.

CONTACT

Users contacting us directly, through this website or by email do so at their own discretion and provide any such personal details requested at their own risk.

By contacting Ellie Lou Photography in relation to a specific enquiry (either via the contact form on this website, by email, telephone or other means of communication) you are agreeing to Ellie Lou Photography contacting you to provide information about our services.

MAILING LIST

Where we have clearly stated and made you aware of the fact, and where you have given your consent, we may use your details to send you products/services information through a mailing list system. You may opt-out of receiving such information at any time.

This website uses cookies. A cookie is a small file placed on your device when you visit most websites. It enables our website to identify your device as you view different pages on our website. Cookies also enable us to see information such as how many people use the website and what pages they tend to visit.

We may use cookies to:

Analyse our web traffic using Google Analytics. Aggregated usage data helps us improve the website structure, design, content and functions. You can view Google’s privacy policy here https://policies.google.com/privacy
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website, store information about your preferences and to recognise when you return to our website. The website can then present you with information you will find more relevant and interesting.

To learn more about cookies, how they are used and how they can be disabled or deleted, visit All About Cookies.

WEBSITE

This website is hosted by Wix.com. When you contact us via this website your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. You can view their privacy policy here https://www.wix.com/about/privacy

CLIENT MANAGEMENT SYSTEM

We use a client management system called Sprout Studio to manage contacts, appointments and bookings, respond to enquiries and deliver our services to clients. When you contact us or book our services your data may be stored through Sprout Studio's data storage, databases and general applications. You can view their privacy policy here https://getsproutstudio.com/privacy-policy/

DISCLOSURES

Other than where specified in this privacy policy, we will never share your personal information with third parties unless we have your permission or the law requires us to.

SECURITY

We take reasonable precautions to protect the personal information you share with us and the information you provide is stored securely on password-protected servers. Your personal information is stored securely until a time it is no longer required or has no use, when it is deleted. In accordance with privacy laws, we do not hold information for longer than necessary.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk.

Where we have given you (or where you have chosen) a password or PIN so that you can access certain areas of our site (or an online gallery), you are responsible for keeping this password confidential.

LINKS

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for policies or practices of such third parties whatsoever as we have no control over them.

IMAGES & DISPLAY

As a photographer, Ellie Lou Photography will capture images for clients in order to deliver the service(s) booked. Ellie Lou Photography may display such images in order to promote the business in marketing, websites, blogs, social media etc. Clients will be asked to provide their consent as part of their contract, but should they choose to withdraw this consent they may contact Ellie Lou Photography who will keep such images private and arrange for any images displayed to be removed.

SUPPLIERS

Ellie Lou Photography currently uses the below suppliers in order to deliver services to clients. Their privacy policies can be found at their own websites.

Dropbox
Folio Albums
Royal Mail
Sprout Studio (as mentioned above)
Wix (as mentioned above)

ACCESS TO INFORMATION, CORRECTION AND DELETION

If you wish to receive details about the information that we hold about you please contact us by email. In order to comply with your request, we may ask you to verify your identity.

If you believe that the information we hold about you is incorrect, you may contact us by email so we can update it and keep your data accurate. If at any time you would like us to delete information we hold about you, please contact us by email.

ACCEPTANCE OF THIS PRIVACY POLICY

By using this website and/or contacting Ellie Lou Photography, you consent to the collection and use of information by us as set out in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this website.

CONTACT ELLIE LOU PHOTOGRAPHY

To contact us in relation to this privacy policy, please email Ellie at info@ellielouphotography.co.uk

Last updated: March 2021